Items will be shipped within 7 business days of order. Shipping costs are the responsibility of the customer.
All returned items will be credited less 15% restock and a shipping charge. We do not accept any returns for media (ie CDs, DVDs, Books, Software) unless it was a mis-shipment and the product is unopened. All returns are for refund only. From the date of delivery, it normally takes the supplier about 4-6 weeks to process the return and issue credit. Once shipped, your product is in the shipping carrier's hands. The customer will be responsible for contacting the carrier if there are any problems. Non-defective merchandise will be credited at original invoice price less freight and handling charges and restocking fees of 15%.